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EXPERTISE
CSS
staff has the domain knowledge besides having hands-on
experience in processing and managing variety of voluminous
financial transactions for industries like banking,
insurance, mutual funds etc. in a highly computerized
environment.
CSS
strength encompasses its ability to design process flows
and partner with clients in providing software solutions
besides ramping up of volumes in short time.
CSS
staff is currently engaged in providing back office
services to large corporates and processes transactions
in the range of 25,000 transactions per day and handles
5 million financial instruments per annum, working in
an environment using state of the art technology like:
 Imaging
Software
Web
based software
CRM
software
RDBMS
High
end servers
Storage
Area Networks
High
speed routers
High
speed scanners
Line
/ Duplex printers with bar coding facilities
Over
the years, CSS staff has gained proficiency in the following
skill sets:
Accounting
Codification
of customer queries
Data
capture and purification
E-mail
management of customer queries
Front
office management for customer interface
Image
based processing
Mail
room activities
Process
and work flow design
Processing
and handling of financial instruments
Reconciliation
of financial instruments
Scanning
and Indexing
Handling
of storage and retrieval of documents
Verification
of signature for validating transactions
Web
based remote processing
Written
communication to customers
CSS
Process Management Company Pvt. Ltd.
An ISO 9001:2000 certified Company
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